Position Title: Culinary Manager
Location: Timber Lake Playhouse
Status: This position is a seasonal position
Rate of Pay: $20/hr
Reports To: Executive Director

Job Overview:

The Culinary Manager is a leadership role responsible for overseeing and ensuring the exceptional performance of all culinary operations at Timber Lake Playhouse, including but not limited to the company cafeteria, lobby concessions, beer garden grill, and special events. The Culinary Manager will report directly to the Executive Director and work closely with the Executive Director and culinary staff to ensure seamless operations while maintaining high standards of food safety, presentation, and hospitality.

Key Responsibilities:

1. Culinary Operations:

●      Lead and oversee the preparation, cooking, and presentation of all meals on campus, unless otherwise directed.

●      Supervise culinary staff, including chefs, cooks, and prep cooks, ensuring efficient meal preparation and adherence to food safety standards.

●      Develop and implement weekly menus that meet all nutritional needs, dietary restrictions/requirements, and preferences of the people being served.

●      Monitors food quality and consistency to ensure a high standard of meals is consistently met.

●      Oversee the preparation of meals for special events, banquets, and catering services, ensuring they meet both culinary and service expectations.

●      Order ingredients and other supplies, manage inventory, and assist with budget management for all culinary operations on campus.

●      Ensure the kitchen operates smoothly during peak meal times and special events, adjusting staffing and workflow as needed.

●      Ensures appropriate access to meals for all staff despite varying work schedules and meal time availability.

●      Responsible for the physical security of all equipment, inventory and facilities under their supervision.

2.  Staff Leadership & Development:

●      Lead, train, and motivate kitchen teams, fostering a positive, team-oriented work environment.

●      Ensure all Kitchen staff are knowledgeable about the facility’s menu, individual diners’ dietary restrictions/requirements, and Illinois Food code (Food Service Sanitation Code).

●      Schedule kitchen staff based on operational needs, ensuring adequate coverage during peak times and events.

●      Ensure that all staff training and certifications are in place as required by Illinois Food Code and the 2022 FDA Food Code, and keep a log of their expiration dates. Identify which staff must hold a valid Certified Food Protection Manager certificate and which must hold a valid Food Handler certificate.

●      Conduct seasonal performance reviews of all staff under their supervision

3. Food Safety & Compliance:

●      Ensure strict adherence to Illinois Food code and the 2022 FDA Food Code as they apply to an Illinois Category I Facility

●      Conduct regular safety and cleanliness checks to maintain a clean and safe working environment.

●      Ensure that the kitchen areas comply with all relevant Illinois Food Code regulations, as well as local health and safety standards.

4. Budget & Inventory Management:

●      Monitor and control food and beverage costs, ensuring that inventory levels are appropriately managed to minimize waste and optimize budget.

●      Work closely with the Executive Director to maintain budgetary targets, track expenses, and manage food ordering processes.

●      Review inventory levels regularly and ensure supplies are adequately stocked.

Working Conditions:

●      Full-time, seasonal position with flexible hours, including evenings, weekends, and holidays, as required by service schedules and special events.

●      The role involves standing for extended periods, working in high-temperature environments, and occasionally lifting up to 50 lbs.

●      Ability to manage stress during peak service times and ensure smooth operation of the culinary team.

Title: General Maintenance Worker
Reports To: Executive Director
Status: Full-Time, Seasonal, Hourly Position
Location: Timber Lake Playhouse (TLP)

Purpose:

The General Maintenance Worker is responsible for performing routine building maintenance, cleaning, and groundskeeping to ensure the upkeep and smooth operation of Timber Lake Playhouse’s campus. This position will help prepare spaces for events, ensure cleanliness and functionality, and assist in the overall aesthetic maintenance of the campus.

Primary Responsibilities:

●               Routine Building Maintenance: Perform general maintenance tasks, including repairs, inspections, and upkeep of the building to ensure a safe and operational environment.

●               Routine Cleaning: Complete regular cleaning tasks for both public and backstage areas, including sweeping, mopping, trash removal, and surface cleaning.

●               Enhanced Cleaning: Perform deeper cleaning tasks as needed, particularly after events or shows, to maintain the cleanliness and condition of the facilities.

●               Routine Groundskeeping: Maintain the grounds surrounding the campus, including mowing, trimming, and general landscaping.

Specific Responsibilities:

●               Prepare Housing for Arrival: Set up and prepare housing accommodations for arriving company members, ensuring a clean and welcoming environment.

●               Prepare Public Spaces: Ready public areas such as the lobby, bathrooms, and seating areas for shows and events by cleaning and organizing the spaces before each performance.

●               Landscaping Services: Provide professional landscaping care for the entire campus, including planting, weeding, and general maintenance of outdoor spaces to enhance the visual appeal of the venue.

●               Season Start-Up Tasks: Prepare the campus at the beginning of the season, ensuring that all areas are cleaned, maintained, and ready for use. This includes setting up housing, preparing event spaces, and conducting routine inspections of all facilities.

●               Season End Tasks: At the end of the season, close down the campus by conducting thorough cleaning, securing spaces, preparing facilities for off-season storage, and ensuring all equipment is properly stored or maintained.

Qualifications:

●               High School Diploma or equivalent required.

●               Extensive knowledge and experience in basic maintenance tasks (cleaning, building upkeep, groundskeeping).

●               Willingness to learn additional skills in carpentry, plumbing, electrical work, and the use of various tools and equipment.

Personal Characteristics:

●               Professionalism: Must be able to work in a professional manner while establishing and maintaining positive working relationships with staff, volunteers, and external stakeholders.

●               Decision-Making: Assess situations to determine their urgency and importance, making timely and clear decisions in the best interest of the organization.

●               Problem-Solving: Evaluate problem situations, gather information, generate possible solutions, and resolve issues efficiently.

●               Workplace Efficiency: Ability to work well, efficiently, and effectively under pressure, with flexibility to adjust in a fast-paced environment.

●               Campus Standards: Maintain the professional appearance of the TLP campus both during the season and off-season, reporting any issues to the Executive Director or Artistic Director as appropriate.

Other Details:

●               Must be available to work 40 hours per week.

●               Position involves physical tasks, including lifting, bending, and working in various weather conditions.

Title: Custodian
Reports To: Executive Director
Status: Part-Time, Seasonal, Salaried Position
Location: Timber Lake Playhouse (TLP)

Purpose

The Custodian is responsible for maintaining the cleanliness and sanitation of Timber Lake Playhouse’s theatre facilities, including public restrooms and other shared spaces. This role helps ensure a clean, safe, and welcoming environment for patrons, artists, and staff throughout the season.

Primary Responsibilities

• Routine Cleaning: Clean and maintain designated facility areas including dusting, sweeping, vacuuming, mopping, and restroom sanitation.

• Facility Inspections: Perform and document routine inspection and maintenance activities to ensure cleanliness and operational readiness.

• Enhanced Cleaning: Carry out deeper cleaning tasks such as scheduled cleaning of the company restroom/bathhouse facility (three times weekly) and the dining facility (once weekly).

• Seasonal Preparation: Assist with special projects including cleaning company cabins at the beginning of the season.

• Maintenance Reporting: Notify management of any deficiencies, damages, or repair needs observed during routine duties.

• Supply Management: Stock and maintain supply rooms and provide supply order needs to the Administrative and Finance Coordinator.

• Health & Safety Compliance: Follow all health and safety regulations and maintain proper use of cleaning products and materials.

Specific Responsibilities

• Ensure the theatre and public restrooms are cleaned and ready prior to each performance.

• Maintain cleanliness of the company restroom/bathhouse facility throughout the season.

• Clean the dining facility on a weekly basis.

• Assist with seasonal cleaning of company housing at the beginning of the season.

• Support additional cleaning or sanitation needs during special events or high-traffic periods.

• Perform other duties and activities as assigned by the Executive Director or Company Manager in support of the organization’s operations.

Qualifications

• High School Diploma or equivalent required.

• Previous experience in custodial or janitorial work preferred.

• Knowledge of cleaning chemicals, supplies, and equipment.

• Familiarity with Material Safety Data Sheets (MSDS) and safe handling procedures.

Personal Characteristics

Professionalism: Ability to work in a professional manner while establishing and maintaining positive working relationships with staff, artists, and volunteers.

Decision-Making: Ability to assess situations and determine urgency, making timely decisions that support the organization’s needs.

Organization: Ability to set priorities, manage a work schedule, and track assigned cleaning tasks effectively.

Problem-Solving: Ability to identify issues, gather relevant information, and address problems efficiently.

Workplace Efficiency: Ability to work effectively and independently in a fast-paced seasonal environment.

Other Details

• The Custodian may coordinate their work schedule with the Executive Director within the parameters of the weekly theatre schedule.

• Cleaning duties must be completed prior to opening the theatre for each performance.

Title: Beer Garden Cook
Reports To: Audience & Sales Manager
Status: Part-time, Seasonal, Hourly Position
Location: Timber Lake Playhouse (TLP)

Purpose:

The Beer Garden Cook is responsible for preparing and cooking food orders for customers to-go, ensuring the highest quality of service and maintaining a clean and organized deck and stage area. This position plays a key role in enhancing the overall experience for guests during the summer season.

Primary Responsibilities:

●               Setup and Cleanup: Administer the setup and cleanup of the Beer Garden area to maintain a clean and safe environment.

●               Food Preparation: Prepare and cook food items according to established recipes and standards to provide a high-quality dining experience for customers.

●               Food Handling and Sanitation: Ensure all food handling and storage procedures are followed, including proper sanitation practices in compliance with health and safety regulations.

●               Menu Planning: Contribute to menu planning and suggest ideas for new dishes or daily specials.

●               Event Preparation: Prepare food for TLP events and other special functions as scheduled.

Specific Responsibilities:

●               Space and Equipment Maintenance: Ensure that the Beer Garden area, kitchen space, and cooking equipment are cleaned and maintained according to industry standards and organizational guidelines.

●               Other Duties: Perform additional tasks as required by the Audience & Sales Manager to ensure the effective operation of the organization and smooth service.

●               Other Duties: Perform additional tasks as required by the Audience & Sales Manager to ensure the effective operation of the organization and smooth service.

Qualifications:

●               High School Diploma or equivalent required.

●               Extensive knowledge and experience in food service and use of kitchen equipment.

●               Food Handler Certification (required).

●               Strong organizational skills and ability to multitask.

●               Excellent customer service skills.

●               Prior experience working in a restaurant or food service setting preferred.

Personal Characteristics:

●               Professionalism: Must work in a professional manner and establish positive relationships with both team members and customers.

●               Client Focused: Anticipate, understand, and respond to the needs of customers to meet or exceed their expectations within organizational guidelines.

●               Decision-Making: Assess situations to determine the importance, urgency, and risks, and make decisions that are timely and in the best interest of the organization.

●               Organization: Ability to set priorities, manage schedules, and track details and tasks efficiently.

●               Problem-Solving: Identify issues, gather relevant information, and provide solutions in a timely manner.

●               Workplace Skills: Ability to perform effectively under pressure, remain adaptable, and stay positive in a fast-paced environment.

●               Appearance Standards: Set and maintain the professional standard for the appearance of the TLP campus both in and off-season. Report any issues to the Executive Director or Audience & Sales Manager as appropriate.

Other Details:

●               Must be available to work during Wednesday matinees, Friday nights, Saturdays, and Sunday matinees.

●               Typical work hours: 11:30 AM - 2:30 PM for matinees, 5:00 PM - 8:00 PM for evening shows.

Position Title: Assistant Cook
Reports To: Culinary Manager
Status: Full-time, Seasonal, Salaried Position
Location: Timber Lake Playhouse (TLP)

Purpose:

The Assistant Cook will collaborate closely with the Culinary Manager to prepare and deliver high-quality meals for the Timber Lake Playhouse (TLP) company. The ideal candidate will have a passion for food, excellent organizational skills, and the ability to work effectively in a team-oriented environment.

Primary Responsibilities:

The Assistant Cook will provide the following services:

• Meal Preparation: Assist in preparing meals according to established recipes and correct portion sizes to ensure consistency and quality.

• Cooking and Baking: Help with cooking, baking, grilling, and frying various menu items as required by the daily menu.

• Kitchen Sanitation: Ensure that food preparation areas are clean, sanitized, and meet safety standards at all times.

• Food Handling: Follow all food handling procedures and comply with health and safety regulations.

• Food Receiving and Storage: Assist with receiving food deliveries, ensuring proper storage, and keeping track of inventory.

• Kitchen Maintenance: Maintain a clean, organized kitchen by washing dishes, cleaning cooking equipment, and disposing of waste as necessary.

• Menu Planning: Contribute to menu planning and suggest ideas for new dishes or daily specials.

• Event Preparation: Prepare food for TLP events and other special functions as scheduled.

• General Support: Follow instructions from the Head Cook and senior management team, and contribute to a positive and productive work environment.

• Other Duties: Perform other tasks as assigned by the Executive Director or management to support the overall operations of the organization.

Qualifications:

• High School Diploma or equivalent required.

• Extensive knowledge and experience in food service, including the use of kitchen equipment and cooking techniques.

• Ability to work efficiently in a fast-paced environment, both independently and as part of a team.

• Flexibility and adaptability to a dynamic and changing work environment.

Personal Characteristics:

• Professionalism: Maintain a professional attitude and appearance at all times while building positive relationships with team members and other staff.

• Decision-Making: Assess situations and make timely, clear decisions that prioritize the best interests of the organization.

• Organization: Ability to set priorities, create and manage work schedules, track tasks and ensure attention to detail.

• Planning and Execution: Able to develop strategies to meet goals, plan effectively, and evaluate the results.

• Problem-Solving: Assess and identify problems, gather necessary information, and propose solutions to resolve issues.

• Adaptability: Thrive in a fast-paced, dynamic environment while remaining calm under pressure.

Appearance Standards: Maintain the professional appearance of the Timber Lake Playhouse campus in both on-season and off-season, ensuring a clean and safe environment. Report any issues to the Executive Director.

Title: Box Office Assistant
Reports To: Audience & Sales Manager
Status: Part-time, Seasonal, Hourly Position
Location: Timber Lake Playhouse (TLP)

Primary Responsibilities:

The Box Office Assistant will be responsible for the following:

• Patron Service: Provide excellent customer service to patrons both in person and over the phone, assisting with ticket sales and event-related inquiries.

• Ticket Sales: Sell event tickets over-the-counter, via telephone, mail, and online platforms, ensuring accurate and timely processing of all orders.

• Cash Management: Handle cash transactions, ensure accuracy in cash management, and comply with organizational cash-handling procedures.

• Event Support: Assist with marketing support and promotional projects for upcoming ticketed events.

• Information Distribution: Distribute promotional materials and event literature to patrons.

• Event Inquiries: Answer questions and provide information about TLP shows, events, and ticketing procedures.

• Office Closing: Assist with the closing of the box office, which includes preparing cash banks, updating seating charts, and ensuring all event information is accurate.

• System Operation: Operate the online ticketing system, credit card equipment, and other related technology efficiently.

Qualifications:

• Ability to work both independently and as part of a team.

• Strong analytical skills and the ability to manage ticket sales and cash transactions accurately.

• Excellent interpersonal and customer service skills, with the ability to manage high volumes of customer inquiries and sales.

• Knowledge and/or interest in TLP events and programming.

• Proficiency in public relations and communication.

• Strong attention to detail and ability to work efficiently in a high-volume sales environment.

Personal Characteristics:

• Professionalism: Maintain a professional demeanor at all times, establishing and maintaining positive working relationships with patrons and colleagues to achieve the goals of the organization.

• Problem-Solving: Assess customer issues or questions to determine the root cause, gather relevant information, and provide appropriate solutions or recommendations.

• Adaptability: Demonstrate the ability to work well, efficiently, and effectively under stress, and remain flexible in a fun, fast-paced environment.

• Presentation: Dress professionally for the role and the setting.

• Reporting: Report any issues or concerns to the Front of House Manager or Audience & Sales Manager as appropriate..

Other Details:

• Must be available to work during scheduled shifts, which may include evenings and weekends based on performance and event schedules.

Title: Bartender
Reports To: Audience & Sales Manager
Status: Part-Time, Seasonal, Hourly Position
Location: Timber Lake Playhouse (TLP)

Purpose:

The Bartender is responsible for providing exceptional service by preparing and serving alcoholic and non-alcoholic beverages to patrons at Timber Lake Playhouse. This position plays a key role in ensuring a positive experience for guests before and during events while maintaining a clean and organized bar area and complying with all relevant health and safety standards.

Primary Responsibilities:

• Prepare and Serve Drinks: Mix, garnish, and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences.

• Patron Service: Provide friendly and efficient service to patrons, ensuring a positive experience and assisting with any beverage-related requests.

• Cash Handling: Process payments accurately, handle cash and credit card transactions, and ensure the proper closing of tabs.

• Maintain Cleanliness: Keep the bar area clean, organized, and well-stocked throughout events. This includes wiping down surfaces, washing glassware, and disposing of trash.

• Inventory Management: Monitor stock levels, restock supplies as needed, and report any shortages or needs to the Audience & Sales Manager.

• Compliance: Ensure all alcohol service complies with state and local laws, including checking identification for age verification.

• Set Up and Breakdown: Set up the bar area before events, including organizing tools, garnishes, and drink supplies. Break down the bar area after events and ensure all equipment is cleaned and stored properly.

• Health and Safety: Follow all health, safety, and sanitation guidelines to ensure a safe environment for both patrons and staff.

• Assist with Event Support: Help prepare the bar for special events, and offer suggestions to improve guest experiences.

Qualifications:

• High School Diploma or equivalent required.

• Previous bartending experience in a fast-paced environment preferred.

• Strong knowledge of cocktail preparation, bartending techniques, and drink recipes.

• Ability to handle cash and credit card transactions with accuracy.

• Ability to stand for extended periods and lift up to 25 lbs.

• Must have a valid bartending license or certification as required by local laws.

• Excellent communication and customer service skills.

• Ability to work evenings, weekends, and holidays as necessary.

Personal Characteristics:

• Professionalism: Maintain a positive and professional demeanor when interacting with guests and staff, ensuring a welcoming atmosphere.

• Customer-focused: Anticipate, understand, and respond to customer needs to ensure an outstanding experience.

• Attention to Detail: Ensure drinks are mixed accurately, garnished appropriately, and served in a timely manner.

• Efficiency: Ability to multitask and work quickly in a fast-paced, high-pressure environment.

• Team Player: Work collaboratively with other bartenders and staff to ensure the success of events and smooth operation of the bar area.

Other Details:

• Must be available to work evening shifts, weekends, and holidays as required by the event schedule.

• Position involves standing for long periods, mixing drinks, and handling food and beverage items.

Title: Concessions Worker
Reports To: Audience & Sales Manager
Status: Part-Time, Seasonal, Hourly Position
Location: Timber Lake Playhouse (TLP)

Purpose:

The Concessions Worker is responsible for providing excellent customer service at Timber Lake Playhouse’s concession stand, ensuring a positive experience for patrons before and during events. This role involves preparing and serving food and beverages, maintaining a clean and organized work area, and assisting with customer inquiries.

Primary Responsibilities:

●               Customer Service: Provide excellent customer service by greeting patrons, taking orders, and efficiently processing payments.

●               Food and Beverage Preparation: Prepare and serve food and beverages, including snacks, drinks, and any other concession offerings in a clean and timely manner.

●               Cash Handling: Accurately handle cash transactions, process credit card payments, and maintain a balanced register.

●               Concession Stand Maintenance: Keep the concession area clean and organized throughout the event, including restocking items, wiping down surfaces, and cleaning equipment.

●               Health and Safety Compliance: Follow proper food safety guidelines and sanitation procedures to ensure a safe environment for both staff and patrons.

●               Event Support: Assist with the setup and breakdown of the concession area before and after events. Ensure that all equipment is stored properly when not in use.

●               Inventory Management: Assist with monitoring concession stock levels and notify the Front of House Manager and Audience & Sales Manager when items need to be replenished.

●               Customer Assistance: Answer customer questions about food offerings and event details, providing information with a positive attitude.

Qualifications:

●               High School Diploma or equivalent preferred.

●               Previous experience in food service or customer service is a plus.

●               Basic math and cash handling skills.

●               Ability to work in a fast-paced, high-volume environment.

●               Ability to stand for extended periods and lift up to 25 lbs.

●               Flexible schedule to accommodate evening and weekend events.

Personal Characteristics:

●               Professionalism: Maintain a positive and professional attitude, creating a welcoming atmosphere for all patrons.

●               Team Player: Ability to work collaboratively with other staff members to ensure smooth operations at the concession stand.

●               Customer Focus: Anticipate and respond to the needs of patrons to provide an outstanding experience.

●               Adaptability: Ability to work efficiently and effectively under pressure, staying flexible in a fast-paced environment.

●               Attention to Detail: Ensure food and beverages are prepared and served according to safety standards and customer preferences.

Other Details:

●               Must be available to work evening shifts, weekends, and holidays as required by the event schedule.

Position involves standing for long periods and handling food and beverage items